Quality Assurance

At BIS, we have a unique approach to employee compensation that attracts and develops the best talent available-and that translates directly into the highest quality services for you and your audiences.

BIS interpreters must take positive and continual steps to improve their performance and abilities in order to receive compensation beyond minimal merit pay increases. To that end, BIS has established a rigorous and effective system that ensures that our interpreters are always focused on making themselves better at what they do:

• A "point pay" system that provides financial incentive for employees to continue improving themselves through experience, education and certifications. This system also helps us attract highly qualified interpreters since their pay is also based on the number of "points" they have on their résumé when they join us.
• Quarterly performance reviews as well as periodic reviews of progress toward agreed-upon objectives and areas of improvement.
• Establishment of annual goals for professional development, skill building, workshop attendance and certification maintenance/pursuit-and pay increases based on achievement of those goals.